Download Subject: 07187C — SPECIAL COVERAGE ADJUSTMENT – INSTRUMENT PANEL CLUSTER GAUGE NEEDLE FUNCTION Models: 2003-2004 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT 2005 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT (U.S. ONLY) 2003-2004 CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE 2005 CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE (U.S.ONLY) 2003-2004 GMC SIERRA, YUKON, YUKON XL 2005 GMC SIERRA, YUKON, YUKON XL (U.S. ONLY) Condition Some customers of all 2003-2004 model year and certain U.S. 2005 model year Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Silverado, Suburban, and Tahoe; and GMC Sierra, Yukon, and Yukon XL vehicles have reported that one or more of the instrument panel (IP) cluster gauges stick, flutter, or become inoperative. This may cause inaccurate readings, including the speedometer and fuel gauge. Special Coverage Adjustment This special coverage covers the condition described above for a period of 7 years or 70,000 miles (110,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. Service Procedure Important: There are pre-programming instructions for 2003 model year instrument panel clusters (IPC). In order for the engine hours to set to their current value when the IPC is replaced, carefully read and follow the instructions below. This information is applicable for 2003 model year IPCs only. An add time of 0.1 for the pre-programming requirement is published in the Claim section of the bulletin. 1. Install the IPC. Ensure everything is connected properly. The replacement IPC requires SPS Programming and IPC Setup procedures to be performed. It does not matter which procedure is performed first. 2. Start the engine and then select IPC Setup. You must have the engine running before performing the IPC Setup. 3. Select IPC Setup. With the engine running, enter the appropriate mileage and engine hours. 4. Select “OK”. Review the pop up asking you to verify the mileage and engine hours. Move the pop up out of the way if necessary to view the verification screen. This may require a click and drag of the dialog box. 5. Verify that the mileage and engine hours are correct and select “OK”. DO NOT turn the ignition OFF until the engine has “run” for approximately seven (7) minutes. Allowing the engine to idle for this period of time allows the IPC to accumulate 1/10th of an hour and write the correct engine hour value to the permanent memory.
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